Frequently Asked Questions
What types of services do you offer?
We offer a wide range of hair services, including premium hair extensions, modern coloring, highlights, balayage, hair treatments, haircuts, blowouts, Keratin treatments, and styling. We do not offer perms at this time.
Do I need to make an appointment/how do I make an appointment ?
While walk-ins are welcome, we HIGHLY recommend making a reservation to ensure you get your preferred time and stylist. You can reserve by calling us directly at 905-265-7444. WE DO NOT OFFER ONLINE BOOKINGS at this time.
What is your cancellation /late policy?
We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Late cancellations or no-shows incur a fee in addition to deposits for any future visit. If you are running late we offer a 15 minute grace period. Arrivals later than 15 mins will be charged a late fee of $10 and may be asked to reschedule.
Do I need a consultation for colour/hair extensions?
Yes, consultations are required for all first time guests for both colour and hair extension services . Both hair extension and colour consultations require a $10 fee payable prior to your reservation. Our experienced stylists will discuss your preferences, lifestyle, and hair type during the consultation to recommend the best hair extensions or color that complements your features. Feel free to bring in photos for reference!
Do I have to pay a deposit?
Yes deposits are required for all first time guests booking Colour services or event styling. This deposit is to be paid prior to your reservation payable in person or over the phone and will be credited towards the final cost of your service.
What products/colour do you use?
We only use high-quality professional products like Oligo, L’Oréal, Inoa, schwartzkopf. to ensure the best results for your hair. We also carry ammonia free options.
What extension methods do you offer ?
We offer 6 methods! Tape-in extensions, K-tip (keratin bonds), I-tips, volume weft, infinity weft & clip ins. We use cuticle remy hair from our premium luxury brand Bellami hair. In person Consultations are mandatory.
Where are you located ?
We are located in Woodbridge Vaughan our address is 200 Windflower gate, Woodbridge, ON L4L 9L3 unit #6.
Do you offer discounts?
Yes! We offer occasional promotions in the salon and we run flash promotions every month. To stay tuned on our promotions we recommend that you follow our social media. Our Instagram is @define_hair_studio.
